Technology Cost Optimization & Expense Management
Know What You're Spending. Know What You're Getting.
The Hidden Costs of Technology Complexity
Technology expenses have a way of accumulating.
A circuit that was never disconnected. An outdated rate. Duplicate services. Billing errors. Contracts that automatically renew. Mobile plans nobody uses. Providers whose invoices don't match their agreements.
Multiply that across hundreds or thousands of locations and small inefficiencies can become significant enterprise expenses.
Connext Advisory helps multi-site organizations gain visibility into technology and telecom spend, identify opportunities for savings and create a more disciplined approach to ongoing technology cost management.
Find the Waste Hidden Across Your Technology Environment
Large multi-site organizations often manage technology expenses across numerous providers, contracts, invoices and locations.
Over time, visibility becomes difficult.
Connext Advisory helps bring those expenses into focus.
Technology & Telecom Expense Analysis
We can help evaluate:
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Broadband and carrier expenses
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Wired and wireless telecom spend
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Mobile plans and devices
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UCaaS and communications expenses
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Cloud and data center services
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Legacy technology and services
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Contracted rates and billing
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Unused or unnecessary services
The objective is straightforward:
Understand what you're paying for, determine whether you still need it and make sure you're paying the right amount for it.
Contract Benchmarking & Negotiation
Renewal doesn't always mean accepting the next contract. Connext Advisory helps organizations evaluate existing agreements against current market alternatives.
Our advisory process can include:
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Contract inventory and review
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Contract inventory and review
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Provider comparisons
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Service-level evaluation
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Renewal strategy
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Contract negotiation
- Consolidation opportunities
- Provider rationalization
Better visibility creates better negotiating leverage.
Telecom Expense Management for Multi-Site Enterprise
Managing telecom expenses across a large footprint requires more than reviewing a monthly invoice.
It requires ongoing visibility into what is active, what is being billed and what each location actually needs.
Connext Advisory can help organizations establish a more disciplined telecom expense management model across wired and wireless environments.
This can include:
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Invoice review
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Billing validation
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Service inventory
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Contract compliance
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Usage analysis
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Expense allocation
- Dispute and credit management
- Service additions and disconnects
- Ongoing reporting
The result is greater visibility, accountability and control across one of the most fragmented areas of enterprise technology spend.
Optimize Today. Modernize Tomorrow.
Cost optimization isn't only about spending less.
Sometimes an audit reveals that an organization is paying too much. Sometimes it reveals that the underlying technology needs to change.
Legacy circuits may need to be replaced. Connectivity may need to be redesigned. Providers may need to be consolidated. Communications may need to move to UCaaS. Aging infrastructure may require a refresh.
That's where the broader Connext lifecycle becomes valuable.
Discover
Identify unnecessary spend, outdated services and contractual opportunities.
Optimize
Correct billing, renegotiate contracts and eliminate unnecessary services.
Modernize
Evaluate better technology and provider alternatives where change makes sense.
Deploy
Execute technology changes consistently across your locations.
Manage
Provide ongoing operational support, monitoring and lifecycle management.
Optimization isn't the end of the process. It can be the beginning of what's next.
Built for Complex Multi-Site Environments
Connext Advisory is designed for organizations where technology expense is spread across large physical footprints.
Retail | Grocery & Convenience | QSR & Restaurant | Hospitality | Healthcare | Other Multi-Site Enterprises
Whether you operate 100 locations or thousands, greater visibility into technology spend can lead to better decisions across the entire enterprise.
Frequently Asked Questions
What is telecom expense management?
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Telecom Expense Management, or TEM, is the process of tracking, validating, managing and optimizing telecommunications expenses, services, contracts and inventory across an organization.
Why is telecom expense management important for multi-site businesses?
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Multi-site organizations may have hundreds or thousands of circuits, services, devices and invoices across numerous providers. This complexity can make billing errors, unused services and unfavorable contract terms difficult to identify.
Can Connext audit our existing telecom expenses?
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Yes. Connext Advisory can evaluate existing services, invoices and contracts to identify potential billing discrepancies, unused services and opportunities for optimization.
Can Connext help negotiate carrier and technology contracts?
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Yes. Connext Advisory can benchmark available market alternatives and assist organizations in evaluating and negotiating provider agreements.
Does technology cost optimization always require changing providers?
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No. Opportunities may come from correcting billing, eliminating unused services, changing service levels, renegotiating existing agreements or consolidating services. Changing providers is only one possible outcome.
What happens if an expense review identifies technology that needs to be replaced?
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Connext can help evaluate alternatives and, where appropriate, provide project management, staging, nationwide deployment, field services and ongoing managed services to implement and support the new environment.