14 Years of Technology Services Excellence

Craig has been in the technology industry for thirty years where he spent his first fifteen years with AT&T, Lucent Technologies and Avaya in sales, sales leadership and multi-million-dollar deal management roles. Over the last fifteen years, Craig has been with ConvergeOne where he led the highest performing region both in financial and employee engagement metrics for multiple years as a Region Vice President followed by EVP. Craig and his wife, Melani, live in Duluth with their youngest child, Natalie, who is a high school senior. Their oldest, Nathan, attends Lipscomb University in Nashville. They have been married for 23 years and enjoy playing tennis, travel, and mentoring young couples.

As Chief Revenue Officer, Tommy Mullins brings over 30 years of experience in the Telecommunications and IT Infrastructure business. A key member of Connext’s leadership team, Tommy’s focus will be expanding our growing sales team, building Connext’s go-to-market strategy and developing strategic partnerships. Most recently, Tommy was the CRO at Multiband Global (Previously 1Path) where he generated $450,000,000 in net sales over 9 years in the business. Tommy is a University of Georgia (UGA) graduate and lives in Atlanta with his wife, Merry Mullins and their three children, Tori, Ty, and Marleigh.

As Connext’s Chief Operating Officer, Matt is responsible for the overall success of Deployment Services. With over 14 years of experience in Client Services, Matt seeks to provide his customers with excellence at all levels of implementation. A 2007 graduate of Georgia College and State University, Matt was a four-year letterman in Baseball, bringing those leadership and team-building skills into the workplace. Matt and his wife, Kalee, live in Braselton, GA with their three children, Rylee, Ellie and Braxton. A family that loves the outdoors, Matt is also heavily involved in youth sports and coaching.

As VP Customer Success and Engagement, Alicia brings 20 years of experience in customer experience, success and marketing. Based on a foundation of people, products, processes, and technology, Alicia has helped leading brands unify their customer experience across the customer journey by identifying what matters most to customers, setting key performance objectives, and creating action plans to drive improvements. Alicia's extensive industry experience includes Retail, Restaurant / QSR, Grocery, Technology, Telecommunications, Financial, and Market Research. Alicia graduated from the University of Alabama and lives in Georgia with her husband and son. Her personal motto is "encourage one another and build each other up!"

As Director of Deployment Services, Richard is responsible for the day-to-day operations of PMO. With over 15 years of experience in the deployment services industry, Richard brings a wealth of firsthand field and project management knowledge to support the Connext team and all stakeholders. A long-standing youth baseball and football coach with nearly two decades of community service, Richard believes strongly in the power of building relationships and service leadership. Richard enjoys spending time with his wife and 3 children and is an avid sports and outdoors fan. He can be found spending his free time cheering on the Dawgs, Braves, or relaxing by the pool.

Dan brings over ten years of industry experience in a variety of roles and has a track record of leveraging his skills in cost and margin analysis, business process design, contract and scope development, and data analytics to improve efficiency and accuracy throughout his organizations. Dan is a native of the Atlanta area and graduated from the University of Georgia. In his spare time, he enjoys spending time with his family, reading, cheering on his favorite sports teams, and studying martial arts, which he shares with his son.

Chad Merrill has a long history as a successful entrepreneur, having been involved in the creation and leadership of multiple businesses. Most recently Chad founded Impact 2:52, LLC which owns and operates 30 baseball & soccer academies across the country. The Impact 2:52 companies also operate a management company that offers management, consulting & leadership development services to entrepreneurial companies. Chad lives in Atlanta, Georgia with his wife, Robin, and their two sons. Chad sits on the Truett McConnell University BOV, TOCA Football, Garden City Companies, A Squared Investments, Revenue Partners and several other corporate & ministry boards. He enjoys spending time with his family, coaching entrepreneurs, traveling and living an active lifestyle.

In addition to being on the Board of Connext, Jason is co-founder and CEO of Trextel, a MSaaS company dedicated to redefining software that keeps global communities connected and empowers the future of business for a real time world. Jason brings nearly 25 years of experience in technology and communication management to this dynamic industry. An entrepreneur with a heart for helping others, Jason is highly engaged with his church and multiple charitable organizations, including iServe Ministries and Compassion International. Jason received a Bachelor of Business Administration and Management from Samford University in Birmingham, Alabama. He currently resides in Northeast Atlanta, GA with his wife Becky and their three sons.