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Technicians as a Service (TaaS)

TaaS provides ongoing installation support for your technology solution.

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Technicians as a Service (TaaS)

Companies often struggle with ongoing support of their technology solutions.  Many assume a new solution won't need immediate support or have an internal staff they rely upon for quick fixes.  The problem is not all fixes are quick. What happens to your business while you're struggling to find a solution? 

Technology can fail for a variety of reasons.  It does not need to be a system wide outage to impact business operations. When issues do arise, the cause isn't always apparent, or replacement parts may not be on hand when needed.

Emergency service calls can be costly, impacting budgets and prolonging downtime. Programs like Technicians as a Service (TaaS) are designed to eliminate those issues by providing a qualified support team to troubleshoot and fix issues as they arise.

Service Benefits:

  • Ensure infrastructure is always ready to support your business
  • Accelerate time-to-value
  • Predictable costs
  • Mitigate potential risks to network security and performance
  • Free up IT staff to focus on strategic projects
  • Refresh technology faster and more sustainably